Platform features

Everything you need
to win on WhatsApp

From a unified inbox and AI agents to WhatsApp commerce and financial services — Cincht is the only platform your team needs.

No credit card required to start
7-day free trial on all plans
Dedicated onboarding support
99.9% uptime SLA guarantee
13

Powerful features

150+

Integrations available

10,000+

Businesses using Cincht

5 min

Time to get started

Unified Inbox

One inbox for your entire team

Every WhatsApp conversation your business has — in a single shared inbox. Assign conversations, leave internal notes, set statuses, and collaborate in real time. No more switching between apps or losing context.

  • Shared inbox with team assignment & collision detection
  • Internal notes and @mentions for seamless handoffs
  • Conversation tags, labels, and custom status flows
  • Full message history and contact timeline
Learn more

Unified Inbox

Shared inbox with team assignment & collision detection

AI Agents & Bots

AI that sells, supports, and serves 24/7

Deploy intelligent bots that handle the entire customer journey — from answering FAQs and taking orders to checking credit balances and processing payments. Your AI agents work while your team sleeps.

  • GPT-4 powered agents with custom training & knowledge base
  • Automated bots for orders, returns, and support tickets
  • Credit balance enquiries and Buy Now Pay Later flows
  • Smart escalation to human agents when needed
Learn more

AI Agents & Bots

GPT-4 powered agents with custom training & knowledge base

Commerce & Carousels

Turn WhatsApp into your top sales channel

Send interactive product carousels, enable in-chat ordering, recover abandoned carts, and upsell across your catalogue — all without leaving WhatsApp. Commerce that converts.

  • Product carousels with images, prices, and one-tap ordering
  • Abandoned cart recovery and re-engagement flows
  • Order confirmations, shipping updates, and tracking
  • Shopify, WooCommerce, and payment gateway integrations
Learn more

Commerce & Carousels

Product carousels with images, prices, and one-tap ordering

Credit & Financial Services

Financial services inside WhatsApp

Let customers manage their finances entirely through WhatsApp. Credit balance checks, loan applications, bill payment reminders, Buy Now Pay Later — delivered where your customers already are.

  • Real-time credit balance enquiries via WhatsApp bot
  • Buy Now Pay Later application and approval workflows
  • Bill payment reminders and automated receipts
  • Secure payment collection with Stripe, Paystack & Flutterwave
Learn more

Credit & Financial Services

Real-time credit balance enquiries via WhatsApp bot

Automation

No-code flows that run themselves

Build automation workflows with a visual drag-and-drop editor. Trigger messages, assign conversations, update CRM records, and send follow-ups — all without writing a single line of code.

  • Visual drag-and-drop flow builder, no code required
  • Triggers: message keywords, time delays, form submissions, webhooks
  • Conditions, branches, and dynamic personalisation
  • 1,000+ integrations via Zapier and native API
Learn more

Automation

Visual drag-and-drop flow builder, no code required

Plus much more

Built for every corner of your business

Eight more features that complete the platform — so you never need another tool.

Customer CRM

Contact profiles, segmentation, tags, custom fields, and full activity history in one place.

Broadcasts & Campaigns

Send targeted messages to thousands of customers. Schedule, segment, and track performance.

Analytics & Reports

Message metrics, campaign performance, agent stats, response times, and revenue attribution.

Message Templates

Create and manage Meta-approved templates. Utility, marketing, and authentication — all tracked in real time.

Integrations

Shopify, WooCommerce, Zapier, and 150+ tools. Custom webhooks and full API access included.

Real-time Delivery

Instant notifications, live presence indicators, and WebSocket connections for a seamless experience.

Security & Compliance

End-to-end encryption, role-based access control, audit logs, SOC 2 certified, GDPR compliant.

Multi-language

Auto-translation, language detection, and localised message templates for global businesses.

One platform

Replace four tools
with one

Most businesses piece together WhatsApp + CRM + Automation + Analytics from different vendors. Cincht does it all — for less, with one login, and without the integration headaches.

WhatsApp inbox tool

~$79/mo

CRM software

~$49/mo

Automation platform

~$99/mo

Analytics dashboard

~$39/mo

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Cincht — all in one

One subscription · One login · One dashboard

Ready to see it in action?

Join 10,000+ businesses already using Cincht. Start your 7-day free trial — no credit card required.

Cincht Support

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