Connect Cincht
to your stack

// Listen for WhatsApp messages via webhook
app.post('/webhook', (req, res) => {
  const { event, data } = req.body;

  if (event === 'message.received') {
    // Send to your CRM
    crm.createLead({
      phone: data.from,
      message: data.text,
      source: 'whatsapp'
    });

    // Auto-reply using Cincht API
    cincht.send({
      to: data.from,
      template: 'support_received',
      variables: { ticket: generateId() }
    });
  }

  res.sendStatus(200);
});