Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website or use a web-based service. They are widely used to make websites work more efficiently, to provide a better user experience, and to gather analytical information.

In addition to cookies, we may also use similar technologies such as web beacons (also known as tracking pixels), local storage, and session storage to collect information about how you interact with our Service.

2. Why We Use Cookies

Cincht uses cookies and similar technologies for the following purposes:

• Authentication & Security: To keep you logged in securely and protect your account from unauthorised access.
• Preferences & Settings: To remember your language, display, and notification preferences so you don't need to reset them each visit.
• Performance & Analytics: To understand how users navigate our platform, identify performance issues, and improve the overall experience.
• Marketing & Attribution: To measure the effectiveness of our marketing campaigns and understand how users discover Cincht.
• Support & Chat: To enable customer support chat tools and store relevant context for support interactions.

3. Types of Cookies We Use

4. Third-Party Cookies

Some cookies on our platform are set by third-party services that we use. These third parties have their own privacy and cookie policies which govern their use of data. Key third-party services that may set cookies include:

5. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which non-essential cookies you accept. You can update your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

Please note that disabling certain cookies may affect the functionality of the Service. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate.

6. Browser Cookie Settings

You can also control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Here are links to cookie management instructions for popular browsers:

Note that restricting cookies via your browser settings affects all websites, not just Cincht. Some features of websites you use regularly may stop working correctly.

7. Do Not Track

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. At this time, Cincht does not respond to Do Not Track signals, as there is no industry-standard interpretation of DNT. However, you can manage your tracking preferences through our cookie consent tool and your browser settings.

8. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, law, or our practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via the cookie consent banner or email.

We recommend reviewing this policy occasionally to stay informed about how we use cookies.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: